Success Stories

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Success story
Visitor Experience
Turning a Venue Change into a Communication Win: How Second Stage Did It

Second Stage Theatre transformed pre-show messaging and ticket access, creating confident, informed audiences every performance.

Success story
Visitor Experience
From Queues to Cheers: Sadler’s Wells Delivers a Modern Theatre Experience

How Sadler’s Wells cut queue times, boost bar revenue, and deliver a smoother, more personalized guest experience across multiple venues.

Success story
Experience
Worthing Theatres Boosts Customer Experience and Frees Up Staff Time

Discover how WTM uses Encore to plan smarter, communicate better, and deliver a seamless journey for every visitor.

Success story
Visitor Experience
Artsdepot’s Digital Pivot: Bringing Delight to 90,000 Guests With Less Work

Less printing, fewer queues, and faster comms: how Artsdepot saved time and improved the visitor experience for thousands with a simple digital shift.

Success story
Marketing
How Smarter Segmentation Built a Thriving Entertainment Bridge for PieTix

How PieTix used Smarter Segmentation to Build a Thriving Entertainment Bridge for Latin Communities.

Success story
Visitor Experience
Modern Access for a Timeless Institution: How The Old Globe Elevated the Patron Experience

Delivering login-free digital tickets and streamlined communications to support a legacy audience, without the tech headaches.

Articles

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Articles
Marketing
6 Key Audience Segments for Increased Ticket Sales

Understanding your audience is crucial in this digital age, where personalization and targeted marketing are expected.

Articles
Engagement
Navigating the Storm: Mobile Messaging Strategies for Performing Arts Organizations

Mobile messaging is a move towards creating a more resilient, audience-centric experience.

Articles
7 Free and Easy Ways to Support Your Local Arts and Culture

Supporting local arts and culture organizations doesn't always require opening your wallet.

Articles
Behind Every Show, There's You.

The story of Encore Pro, the platform for the people behind the show.

Behind every show, there's you.
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