Encore Pro is the technology platform for the people behind the show. We help live entertainment professionals, from Broadway theatres to performing arts centers to arenas, deliver the best experiences through smarter marketing, deeper audience engagement, and more efficient venue management.
Globally we are supporting more than 700 clients and hold partnerships with top ticketing platforms. Our customers don't just work in live entertainment, they live for it. We're looking for someone who feels the same way.
As we continue expanding our North American footprint, we're hiring a Business Development Manager to join our US team. This is a fully remote role for someone who's passionate about live events, fluent in modern sales technology, and energized by the pace of a growing company.
What You'll Do
- Build genuine relationships with live entertainment professionals, learning their world, their challenges, and the moments where Encore Pro can make a real difference.
- Create high-quality conversations that surface organizational needs and qualify the right opportunities for our Account Executives.
- Own outbound campaigns using tools to personalize at scale without losing the human touch.
- Develop deep product and industry fluency in Encore Pro's offerings, the broader live entertainment tech landscape, and how we fit alongside other ecosystem players.
- Use modern tools to be efficient and effective, leveraging the latest AI and enablement for research, prospecting, message drafting, call prep, and follow-ups.
- Stay nimble as the landscape evolves with both the internal stack we equip you with and the broader ecosystem of tools available.
- Travel occasionally (~10%) to industry conferences, client events, and team gatherings. We believe in in-person moments that build lasting relationships.
What You Bring
- 3–5 years of experience in business development, sales, or marketing, ideally in B2B SaaS or a related field.
- Experience in (or strong passion for) theater, live entertainment, arts and culture, or sports and live events. Any direct exposure to the industry, whether through previous work, volunteering, or lived experience, is a meaningful plus.
- Comfort with modern revenue tooling: CRMs, sales engagement platforms, analytics tools, and AI-powered sales assistants.
- A mix of art and science. You'll be expected to establish relationships with real people (the art) and you will also iterate on our systems by testing and learning what drives success and outcomes (the science), continuously raising the bar.
- Efficient and operating with organizational instinct. You have the ability to juggle many open threads, hit your targets, and keep your pipeline organized when activity ramps up.
About You
- Curious by default. You ask good questions, read widely, and approach every conversation as a chance to learn something new about the industry, the buyer, or yourself.
- Energetic and positive under pressure. When your outbound efforts work, the volume of conversations, follow-ups, and moving pieces grows fast. You stay upbeat, organized, and clear-headed when things get busy.
- Genuinely drawn to the people in this industry. Our customers operate as a community more than a competitive set. They care deeply about their work and their audiences. You'll be talking with them every day, and they'll know quickly whether you're in it for the right reasons.
- Self-directed. You thrive in a remote-first environment, hold yourself accountable, and don't wait for direct instruction or permission to figure things out.
- Adaptable. You see change in tools, processes, and market conditions as opportunity rather than friction. The Encore Pro platform and the wider tech landscape our customers rely on will keep evolving, and you'll evolve with it.
Perks
- Generous healthcare package, including optional dental and vision
- 15 days PTO accrued from day one, plus 12 company-observed holidays
- 401(k) with employer match
- Travel opportunities to live events and industry conferences across the US
- A front-row seat to one of the most passionate, mission-driven industries on the planet
Compensation
$60,000–$65,000 base salary with uncapped bonus + commission.
We'd love to hear from you if you've got a strong B2B business development foundation, exceptional communication skills, an AI-native mindset, and a genuine love for live entertainment.
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